Shipping
Please note: We are currently experiencing delays in shipping orders outside of the UK despite improvements in regards to the pandemic, this is still affecting orders outside of the EU. You may be charged additional customs or duty fees, further details can be found below:
Please note that we have local websites to make shopping with us easier, please find your local Hairburst website in the table below and complete your purchase from here:
| Country/Region | Website |
| United Kingdom | https://www.hairburst.com/ |
| France (Français) | https://fr.hairburst.com/ |
| Germany (Deutschland) | https://de.hairburst.com/ |
| Italy (Italia) | https://it.hairburst.com/ |
| Europe (*Excluding Listed) | https://eu.hairburst.com/ |
| USA & Canada | https://us.hairburst.com/ |
| Australia & New Zealand | https://au.hairburst.com/ |
| Rest of World (*Not Listed Above) | https://www.hairburst.com/ |
Shipping Costs:
| Country | Shipping Cost |
| United Kingdom, Isle of Man, Jersey, Guernsey |
£4.99 OR FREE on orders over £35 |
| Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Austria |
£6.00 OR FREE on orders over £35 |
| China, Hong Kong, Indonesia, Lebanon, Malaysia, Philippines, Singapore, Thailand, Azerbaijan, Bhutan, Cambodia, Kyrgyzstan, Macao, Maldives, Mongolia, Myanmar, Nepal, Sri Lanka, Taiwan, Tajikistan, Turkmenistan, Uzbekistan, Yemem | £8.00 |
| Israel, Tunisia, Bosnia and Herzegovina | £12.00 |
| Morocco, Saudi Arabia, India, Kuwait, Egypt, Jordan, Qatar, Ukraine, Reunion, Mayotte, Israel, United Arab Emirates, Oman, Bahrain, Mongolia, Brunei Darussalam | £30.00 |
| Rest of World - Including Australia, Isreal, New Zealand, Hong Kong/China, Ireland, Malaysia, Japan, Thailand, Philippines, Sri Lanka, Cambodia, Indonesia, Lebanon, Macao, Singapore, Maldives, Bhutan, Brunei | £18.00 |
Estimated Delivery Times:
*Our delivery times may vary. Once your order has been accepted, please allow 1-3 working days for your order to be processed by our warehouse.
Please note orders to Ireland may experience delays on top of our expected deliver times stated below. The impact of Brexit on the Irish border and its adjacent polities involves changes in trade, customs, immigration checks, local economies, services, recognition of qualifications, medical cooperation, and other matters, now that it is the only external EU land border between the United Kingdom and the European Union. If you have any concerns please contact our customer care team so they can assist you further.
When your package has been shipped and you receive your shipping confirmation email, please allow the necessary delivery time. You can find the delivery time relevant to you listed in the table below:
| Country | Delivery Time |
| United Kingdom | 1-2 working days |
| Bahrain, Brunei, China, Hong Kong, Indonesia, Lebanon, Malaysia, Oman, Philippines, Singapore, Thailand, Azerbaijan, Bangladesh, British Indian Ocean Territory, Bhutan,Cambodia, Japan, Kyrgyzstan, Macao, Maldives, Mongolia, Nepal, Sri Lanka, Taiwan, Tajikistan, Turkmenistan, Uzbekistan, Yemem |
10 -12 working days |
| Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Austria |
4-7 working days |
| United States | 2-6 working days |
| Norway, Egypt, India, Ireland, Jordan, Morocco, Saudi Arabia, Martinique, Reunion, Guadeloupe, Mayotte, French Guiana | 7-10 working days |
| United Arab Emirates, Israel, Ukraine | 30-40 working days |
| Australia, New Zealand | 30-40 working days |
|
Rest of World |
15-30 working days |
Please note the following countries we do not deliver to due to difficulties currently in being able to get parcels to these destinations. Rest assured our team are actively working to find solutions so we can offer delivery to here again in the future -
Afghanistan, Åland Islands, Albania, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Ascension Island, Austria, Azerbaijan
Please note for some of these regions we do have official distributors who you can purchase from, please contact our Customer Care Team to learn more.
All shipping costs are displayed at checkout before payments are made and shipping costs will vary based on volume ordered. All prices are displayed in UK GBP initially until you get to the checkout section and select the country of origin you are sending this to, this will then update and be changed to your local currency. Please note you may be billed in your local currency depending on your banking provider.
The grand total of your order as displayed on the checkout does not include any additional duties required. The carrier, prior to delivery, will inform you of any additional duties if required.
Orders outside of the UK and some EU orders may incur customs fees and will be charged upon the package reaching your destination country.
Hairburst has no control over customs and import tax and we can't tell you exactly how much you will be charged as customs and import tax varies widely depending on the country you are situated in.
You as the customer, are liable for all import duties, customs and local sales taxes levied by the country you reside in; payment of these fees is necessary to release your order from customs.
If you do not wish to pay the additional fees mentioned, please refuse this and the parcel will be returned back to us in order to then refund you for this, as there is no way of us being able to remove those charges unfortunately.
To discuss this further, please contact support@hairburst.com