Shipping
During the current COVID-19 pandemic, we would like to make our customers aware that there may be slight delays with your orders, this is currently causing a delay of our usual shipping times. However we appreciate your patience and can assure you our delivery drivers are taking the necessary precautions to ensure everyone's health and safety. We will keep you updated at all times if this happens to change. Our customers well-being and health is our first priority always, lets help flatten the curve.
Please note that we have local websites to make shopping with us easier, please find your local Hairburst website in the table below and complete your purchase from here:
| Country/Region | Website |
| United Kingdom | https://www.hairburst.com/ |
| France (Français) | https://fr.hairburst.com/ |
| Germany (Deutschland) | https://de.hairburst.com/ |
| Italy (Italia) | https://it.hairburst.com/ |
| Europe (*Excluding Listed) | https://eu.hairburst.com/ |
| USA & Canada | https://us.hairburst.com/ |
| Australia & New Zealand | https://au.hairburst.com/ |
| Rest of World (*Not Listed Above) | https://www.hairburst.com/ |
Shipping Costs:
| Country | Shipping Cost |
| United Kingdom, United States, Canada, Australia, New Zealand |
£4.99 OR Free on orders over £35 |
| Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Andorra, Austria |
£6.00 OR Free on orders over £35 |
| United Arab Emirates | £6.00 |
| Vietnam, Bahrain, Brunei, China, Hong Kong, Indonesia, Lebanon, Malaysia, Oman, Philippines, Singapore, South Korea, Thailand, Azerbaijan, Bangladesh, Bhutan, British Indian Ocean Territory, Cambodia, Christmas Island, Cocos (Keeling) Islands, Japan, Kyrgyzstan, Lao People's Democratic Republic, Macao, Maldives, Mongolia, Myanmar, Nepal, Korea, Democratic People's Republic Of, Palestinian Territory, Occupied, Sri Lanka, Taiwan, Tajikistan, Turkmenistan, Uzbekistan, Yemem |
£9.00 |
| Norway, Switzerland, Israel | £12.00 |
| Iran, Islamic Republic Of, Morocco, Saudi Arabia, India, Kuwait, Egypt, Jordan, Qatar, Ukraine |
£30.00 |
| Rest of World | £10.00 |
Estimated Delivery Times:
*Our delivery times may vary. Once your order has been accepted, please allow 1-3 working days for your order to be processed by our warehouse.
When your package has been shipped and you receive your shipping confirmation email, please allow the necessary delivery time. You can find the delivery time relevant to you listed in the table below:
| Country | Delivery Time |
| United Kingdom | 1-2 working days |
| Vietnam, Bahrain, Brunei, China, Hong Kong, Indonesia, Lebanon, Malaysia, Oman, Philippines, Singapore, South Korea, Thailand, Azerbaijan, Bangladesh, British Indian Ocean Territory, Bhutan,Cambodia, Christmas Island, Cocos (Keeling) Islands, Japan, Kyrgyzstan, Lao People's Democratic Republic, Macao, Maldives, Mongolia, Myanmar, Nepal, Korea, Democratic People's Republic Of, Palestinian Territory, Occupied, Sri Lanka, Taiwan, Tajikistan, Turkmenistan, Uzbekistan, Yemem |
2-3 working days |
| Australia, New Zealand, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Andorra, Austria |
2-5 working days |
| United States & Canada | 2-6 working days |
| Norway, Egypt, India, Iran, Jordan, Kuwait, Morocco, Qatar, Saudi Arabia |
3-7 working days |
| Switzerland, United Arab Emirates, Israel, Ukraine | 4-7 working days |
| Rest of World | 5-10 working days |
*We deliver to all countries excluding Iceland, Kazakhstan, Pakistan, Afghanistan, Syria, Russia and Iraq.
All shipping costs are displayed at checkout before payments are made and shipping costs will vary based on volume ordered. All prices are displayed in UK GBP and may be billed in your local currency depending on your banking provider.
The grand total of your order as displayed on the checkout does not include any additional duties required. The carrier, prior to delivery, will inform you of any additional duties if required.
Orders outside of the UK and some EU orders may incur customs fees and will be charged upon the package reaching your destination country.
Hairburst has no control over customs and import tax and we can't tell you exactly how much you will be charged as customs and import tax varies widely depending on the country you are situated in.
You as the customer, are liable for all import duties, customs and local sales taxes levied by the country you reside in; payment of these fees is necessary to release your order from customs.
For all returns please send to:
Care of Hairburst, DPD UK, DPD Logistics, Unit 1, Roebuck Lane, Smethwick, West Midlands, United Kingdom, B661BY